We supply a dedicated team of IT professionals, giving you full consultative onsite, and helpdesk support. We can offer dedicated support to your organisation

Blue Tree IT understands that each and every organisation is unique and a one size fits all approach doesn’t work.

We support all sizes and types of organisations, and our consultants will work with you to determine the best support package based on your individual needs. A managed support agreement from Blue Tree IT will give you:

Telephone and Email Support

Our Telephone and Email Support is offered free of charge to anyone taking out a support contract with us. Our friendly team of support engineers are always happy to answer any questions you may have or give advice IT related issues.

Remote Monitoring / Preventive Maintenance

Remote monitoring until recently was a luxury only the largest corporations that employed their own IT engineers could afford. Now small and medium sized companies can benefit from having engineers monitor their servers, network and workstations. Our engineers will regularly check your IT systems and carry out preventive maintenance tasks which helps us to identify any problems before they arise, allowing us to eliminate any downtime.


 


BIRCH


FEATURES:
  • Dedicated helpdesk with unlimited telephone & remote support
  • 24x7 Pro-active Server hardware monitoring & alerting
  • 24x7 Core Application monitoring & alerting
  • Backup monitoring and alerting
  • User and Systems Administration
  • Third Party Vendor Management
  • Server, Client and LAN/WAN/WLAN support
  • Executive summary status reporting
  • Microsoft Patch and Service Pack management for Servers
  • Automated, scheduled server maintenance & housekeeping
  • Optional extended hours coverage


OAK

FEATURES: 
  • Dedicated helpdesk with unlimited telephone & remote support
  • 24x7 Pro-active Server hardware monitoring & alerting
  • 24x7 Core Application monitoring & alerting
  • Backup monitoring and alerting
  • User and Systems Administration
  • Third Party Vendor Management
  • Server, Client and LAN/WAN/WLAN support
  • Executive summary status reporting
  • Microsoft Patch and Service Pack management for Servers
  • Automated, scheduled server maintenance & housekeeping
  • Optional extended hours coverage
  • Unlimited onsite support visits
  • Fully managed Anti-Virus Management protection for Servers & Workstations, inc. licenses
  • Unlimited Return to Workshop Repairs
  • IT Policy Management



SYCAMORE

FEATURES:

  • Dedicated helpdesk with unlimited telephone & remote support
  • 24x7 Pro-active Server hardware monitoring & alerting
  • 24x7 Core Application monitoring & alerting
  • Backup monitoring and alerting
  • User and Systems Administration
  • Third Party Vendor Management
  • Server, Client and LAN/WAN/WLAN support
  • Executive summary status reporting
  • Microsoft Patch and Service Pack management for Servers
  • Automated, scheduled server maintenance & housekeeping
  • Optional extended hours coverage
  • Scheduled 1/2 Day per month onsite Enginneer visit