We support all sizes and types of organisations, and our consultants will work with you to determine the best support package based on your individual needs. A managed support agreement from Blue Tree IT will give you:
Our Telephone and Email Support is offered free of charge to anyone taking out a support contract with us. Our friendly team of support engineers are always happy to answer any questions you may have or give advice IT related issues.
Remote monitoring until recently was a luxury only the largest corporations that employed their own IT engineers could afford. Now small and medium sized companies can benefit from having engineers monitor their servers, network and workstations. Our engineers will regularly check your IT systems and carry out preventive maintenance tasks which helps us to identify any problems before they arise, allowing us to eliminate any downtime.
Dedicated helpdesk with unlimited telephone & remote support
24×7 Pro-active Server hardware monitoring & alerting
24×7 Core Application monitoring & alerting
Backup monitoring and alerting
User and Systems Administration
Third Party Vendor Management
Server, Client and LAN/WAN/WLAN support
Executive summary status reporting
Microsoft Patch and Service Pack management for Servers
Automated, scheduled server maintenance & housekeeping
Optional extended hours coverage
Microsoft Patch and Service Pack management for Servers
IT Policy Management
Scheduled 1/2 Day per month onsite Enginneer visit
Fully managed Anti-Virus Management protection for Servers & Workstations, inc. licenses
Unlimited onsite support visits
Unlimited Return to Workshop Repairs